Returns & Exchanges

RETURNS

Every order is made-from-scratch as part of our 1-to-1 fashion model where we only make clothing if there is someone there to wear it. 

As all Nekai Léon pieces are made-to-order from start to finish, I am unable to offer a refund or exchange if you change your mind or if the garment does not fit.

All customers are advised to refer to the sizing guide provided in the product description excerpt prior to purchasing in order to make correct sizing decisions.

If you have any questions about sizing please refer to the size guide or feel free to reach out to us personally for guidance. We also have a made-to measure option for our pieces. 

If you still have concerns and are in the local New York area, I am happy to meet with you to try on the samples to get your correct fit before you order. 

EXCHANGES 

Since our pieces are made-to-order and these purchases are a collaborative effort. I am unfortunately unable to offer exchanges because the piece has certain specifications that is made specifically for you. 

If you still have concerns and are in the local New York area, I am happy to meet with you in my studio and try on the samples to get your correct fit before you order.